Privacy Policy

​

Last Updated: 26 June 2026

​

Privacy Policy

At STRIVE Health & Fitness, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the practices described in this Privacy Policy.

 

Who We Are

STRIVE Health & Fitness provides personal training, running coaching, sports massage, nutrition coaching, online fitness programmes and digital fitness resources.

If you have any questions regarding this Privacy Policy, please contact:

STRIVE Health & Fitness

Email: info@strivehealthfitness.co.uk

Website: www.strivehealthfitness.co.uk

​

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Full name

• Email address

• Telephone number

• Postal address (where provided)

• Date of birth (where required)

• Emergency contact details

• Health and medical information you choose to provide

• Fitness goals and lifestyle information

• Booking history

• Purchase history

​

Payment Information

Payments are processed securely through trusted third-party payment providers such as Stripe. STRIVE Health & Fitness does not store your full payment card details.

​

Website Information

When you visit our website we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referral website

• Cookies and similar technologies

​

How We Use Your Information

We use your information to:

• Respond to enquiries

• Manage bookings

• Deliver personal training services

• Provide online coaching

• Deliver nutrition coaching

• Create personalised fitness programmes

• Provide sports massage services

• Process payments

• Deliver digital products

• Send appointment confirmations

• Send programme updates

• Improve our website and services

• Comply with legal obligations

​

Where you have given your consent, we may also send occasional marketing emails about new services, programmes and offers. You can unsubscribe at any time.

​

Health Information

Some of our services require you to provide health information.

This information is only collected where necessary to safely deliver our services and is treated as confidential. We only use this information with your consent or where permitted by law.

​

How We Store Your Information

We take appropriate technical and organisational measures to protect your personal information.

Information may be securely stored using trusted providers including:

• Wix

• Stripe

• Everfit

• Google Workspace (where applicable)

• Apple Calendar integration (for appointment scheduling where enabled)

These providers maintain their own security measures to help protect your data.

​

Sharing Your Information

We never sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

• Payment processors

• Website hosting providers

• Booking software providers

• Coaching software providers

• Email service providers

Information will only be shared where necessary to provide our services or where required by law.

 

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Keep the website functioning correctly

• Understand how visitors use the site

• Improve website performance

• Remember your preferences

You can manage your cookie preferences using the cookie banner displayed when visiting our website.

 

Google Analytics

We may use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous information including:

• Pages visited

• Time spent on pages

• Device type

• Browser type

• General geographic location

This information helps us improve our website and services.

 

Marketing

If you subscribe to our newsletter or choose to receive updates, we may occasionally contact you regarding:

• New programmes

• Special offers

• Events

• Coaching services

• Blog articles

You may unsubscribe at any time using the link included in our emails.

 

Data Retention

We only keep your personal information for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Maintain business records

When information is no longer required, it will be securely deleted.

 

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information where appropriate

• Restrict processing

• Object to certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your data

To exercise any of these rights, please contact us using the details above.

 

Security

We take reasonable steps to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Although we work hard to protect your information, no online system can guarantee absolute security.

 

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites and recommend reviewing their own privacy policies.

 

Children's Privacy

Our services are primarily intended for adults.

Where services are provided to individuals under the age of 18, parental or guardian consent may be required before collecting personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised "Last Updated" date.

 

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

STRIVE Health & Fitness

Email: info@strivehealthfitness.co.uk

Website: www.strivehealthfitness.co.uk

​

Thank you for trusting STRIVE Health & Fitness with your personal information.