Terms & Conditions
Last Updated: 26 June 2026
Welcome
These Terms & Conditions govern the use of the STRIVE Health & Fitness website and all services, programmes and products provided by STRIVE Health & Fitness.
By accessing this website, making a booking, purchasing a programme or using any of our services, you agree to be bound by these Terms & Conditions.
About Us
STRIVE Health & Fitness provides:
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1-to-1 Personal Training
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2-to-1 Personal Training
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Small Group Training
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Running Coaching
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Sports Massage Therapy
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Nutrition Coaching
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Online Coaching
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Self-Guided Training Programmes
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Digital Downloads and Resources
Eligibility
You must be at least 18 years old to purchase services unless a parent or legal guardian provides consent for children or young people participating in coaching.
Health Declaration
You confirm that all health information you provide is accurate and complete.
It is your responsibility to inform STRIVE Health & Fitness of any changes to your health, medications, injuries or medical conditions that may affect your participation.
If necessary, we may request medical clearance before providing training or treatment.
Personal Responsibility
You understand that all exercise carries an element of risk.
You participate voluntarily and accept responsibility for your own health, safety and wellbeing throughout all coaching sessions, training programmes and activities.
Bookings
Bookings are confirmed once payment has been received or an alternative arrangement has been agreed.
Appointments are allocated on a first-come, first-served basis.
Cancellation Policy
We understand that plans sometimes change.
If you need to cancel or rearrange an appointment, we require a minimum of 48 hours' notice.
Appointments cancelled with less than 48 hours' notice may be charged at the full session fee.
Failure to attend a booked appointment without notice will normally result in the full session fee being payable.
Where possible, we will always try to accommodate changes, but this cannot be guaranteed.
Late Arrival
If you arrive late, your session may need to be shortened to avoid affecting subsequent bookings.
The full session fee will still apply.
Payments
Payment must be made before or at the time of the appointment unless otherwise agreed.
Payments may be made securely through our website or approved payment methods.
Prices are subject to change without prior notice.
Refund Policy
Payments for completed coaching sessions, sports massage treatments and digital products are generally non-refundable.
Refunds may be considered where required by law or at the discretion of STRIVE Health & Fitness.
Memberships and Online Coaching
Memberships continue in accordance with the plan selected at purchase.
It is your responsibility to cancel recurring subscriptions before the next billing date if you no longer wish to continue.
Unless otherwise stated, subscription fees are non-refundable once charged.
Digital Products
All digital products, including training programmes, meal plans, guides, downloads and educational resources, remain the intellectual property of STRIVE Health & Fitness.
They are licensed for personal use only.
You may not:
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Share them
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Copy them
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Sell them
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Redistribute them
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Upload them elsewhere without written permission.
Coaching Results
Every client is different.
While we aim to help every client achieve their goals, STRIVE Health & Fitness cannot guarantee specific outcomes including weight loss, performance improvements or medical benefits.
Results depend on many factors including consistency, lifestyle, nutrition, sleep, adherence and individual circumstances.
Sports Massage
Sports massage is not a substitute for medical diagnosis or treatment.
If you experience unusual pain, discomfort or symptoms before or after treatment, you should seek advice from an appropriate healthcare professional.
Medical Conditions
You agree to inform STRIVE Health & Fitness of any:
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Injuries
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Medical conditions
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Pregnancy
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Recent surgery
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Allergies
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Medication changes
before participating in training or treatment.
Website Content
Every effort is made to ensure information on this website is accurate.
However, STRIVE Health & Fitness reserves the right to amend services, pricing, descriptions and availability without prior notice.
Limitation of Liability
To the fullest extent permitted by law, STRIVE Health & Fitness accepts no liability for any injury, illness, loss or damage arising from participation in our services except where caused by negligence or where liability cannot legally be excluded.
Nothing in these Terms limits your statutory rights.
Intellectual Property
All website content, branding, logos, photographs, graphics, videos, written material, programmes and downloadable resources remain the property of STRIVE Health & Fitness unless otherwise stated.
No material may be copied or reproduced without prior written permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please refer to our Privacy Policy for full details of how your information is collected and processed.
Changes to These Terms
STRIVE Health & Fitness reserves the right to amend these Terms & Conditions at any time.
The latest version will always be published on this website.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
STRIVE Health & Fitness
Email: info@strivehealthfitness.co.uk
Website: www.strivehealthfitness.co.uk
Thank you for choosing STRIVE Health & Fitness. We look forward to helping you achieve your health, fitness and performance goals.